Comments on: Apthost Sucks?

By: apt_user

apt_user — Mon, 16 Nov 2009 21:02:35 +0000

apt host service has been down more then up in last 3 months, mysql problem, routing problem, bad ram……
noone is answering the calls and live rep is only available for 5 hours per day. If you lucky the rep will tell you to open a trable ticket.
This is the support and hosting apt hos provides me with.
Regardss and tanx for allowing me to vent.
p.s. apt host network is down at this time, again.

By: Arthur Finn

Arthur Finn — Mon, 26 Oct 2009 14:50:31 +0000

I have been in the web business for over 13 years now, run hundreds of websites and have hosting servers in several states.

APT Host is absolutely the worst web host that I have ever dealt with. I have experianced prolonged downtimnes with them every couple of months during the year that I hosted some of my sites with them. They do not pick up their support phone lines most of the time and when you finally get hold of someone they don’t seem to really care. They are very unprofessional.

They already had a big lawsuit recently and now my company is in the process of filing another lawsuit against them because the last downtime lasted two weeks during which time my company lost a large sum of money because of this downtime.

If you care about your business STAY AWAY FROM APT HOST!

By: FRREDOM_GUY

FRREDOM_GUY — Fri, 18 Sep 2009 08:08:22 +0000

I would never use Apthost again. Their servers corrupted two fully working and separate shopping carts I had hosted with them. I just got a negative ‘your index.php file is incorrect’ from their support team when I enquired about this, who immediately closed the ticket.

I had to remove these carts and upload them again. Two weeks later, all three of my sites had the php code corrupted as did all of my html pages. On browsing my html pages, it was waiting for a service that was not even part of my sites.

I don’t know whether it is malicious code on their servers, or the act of a malicious employee? What I do know, is that I wouldn’t trust them to host my sites ever again.

By: Theuns

Theuns — Tue, 11 Aug 2009 04:43:42 +0000

They SUCK!!! I recently noticed that I had been double paying my invoices for the past three months. So I complained about it. I submitted a support ticket, and I have been waiting for almost a month to get it sorted out. Now suddenly they have cancelled my account because they say it hasn’t been paid.

BE WARNED!!! DO NOT USE APTHOST!!!

By: robert

robert — Sat, 30 May 2009 20:55:13 +0000

i use to like them until i got a deticated server that they could never get right so we opted to cancel the server we submitted a ticket to have our sites sent back to our shared server with them and cancel the deticated server this took 5 weeks to complete during this time we got billed for the deticated server again we then asked about a hundred more times throught there ticket system to get this server canceled and have been unsuccessfull so i sent another cancellation request with all the details of why i wanted to cancel this server then they emailed me back asking me why after i already told them i then responed to them and they say the never got the responce and canceled the ticket and kept the server on i then get another bill after i asked them to turn the server of 3 times now then i get this in my email Hello,

I have canceled the server however because your request was within 7 days of the server renewal date you will be required to pay the current due invoice on your account as the due date is today. Please login and pay this invoice, once you do you will no longer be required to pay any further invoices.

Regards,
Cody McLain
Customer Service | AptHost Communications Inc. | https://www.apthost.com/
the finaly canceled the acount but want me to pay for another month are they crazy or wht why would i pay another month when i have been tryingt to get this canceled since april 30

By: Mike Lynn

Mike Lynn — Wed, 11 Mar 2009 04:17:14 +0000

Are you fucking kidding me? Where the fuck are you from? Mars?

Here’s my experience with Apthost so far:

I have been customer for them for over 2 years now. I referred lot of my website clients to them because they are looking for hosting.

The price was decent and the service was good on shared hosting so I keep using them until I decided to go to dedicated hosting. That’s where all the fucks up happened.

First they charged me for dedicated server that I ordered but gives me one below level server. I checked my server specs to find out. I didn’t say anything because I thought they just made honest mistake.

After that I was getting lot of traffic and I upgraded the port to 100mbps. It was working great.

Then suddenly they closed my account stating that it was mistake and from that point all the headaches started to pour in. The site wasn’t operational most of time and the server keep crashing.

I keep calling them and sending them e-mails to fix the problem. They keep restarting the server. Finally they told me that problem is happening because of memory issue and I need to upgrade the server.

So I ordered new server with 2 x Intel Xeon 5345 DQC with Dual Processor, Quad Core utilizing the 1333 MHZ FSB and 4Gb memory.

It suppose to be setup within 24 hours but it took them over 4 days to setup. After the new server is setup they started to migrate data from old server to new server.

Now it is 2nd day I’m waiting for the migration to be done. I just checked the new server through FTP and realized that it stop migrating for 1 day now because my current server been stop working for 1 whole fucking day.

They don’t respond to e-mails and when I do called them, they keep telling me that they are working on it.

Well, I’m sick and tired of hearing they are working on it.

Well, here’s the most fucked up part about Apthost. I found out by checking out the new server specs and realized they gave me lower level server but charging me for higher level server. What the fuck?

I just sent them another e-mail complaining this problem and have them fix the both server issue and my billing issue.

I have advice for anybody who wants to look for hosting company: STOP FUCK AWAY FROM APTHOST!!!!!!!!!!!!!

Once the new server is finally up and running, I’m going to look for new hosting company because I lost lot of time and money by dealing with Apthost.

So where the fuck are you from that you are saying Apthost is good?

By: Alan

Alan — Sat, 28 Feb 2009 11:04:16 +0000

I have used many others host’s in the past and they all had some problem or another with them. I have been with Aphost for 6 months now and they really impress me. I am pretty much a novice when it comes to alot of the different things like mysql,and other areas. They have allways been there with a quick resolution to my questions and problems that I did not know how to fix or address. I use them for 5 different sites on one account and everyone of them run flawlessly. If your looking for reliable low cost hosting for your site.

“LOOK NO FURTHER”

One happy customer here.

Keep up the great work Aphost!

By: Panos Milis

Panos Milis — Wed, 11 Feb 2009 11:05:15 +0000

I’m in web business since 1996.

So obviously I’ve been around!

I have changed many hosting providers in reseller and VPS packages. Always being a very patient client in issues with my service.

For the last 2 years I’m with AptHost. These guys have top support and very reliable service. My hardware issues are eliminated and all other “soft” issues need of human support are resolved in light speed.

AptHost gave me the piece of mind that I was looking for, now I can concentrate to sales and my clients needs… Apt does the hard work for me, in a fair price too!