Comments on: Codero Buono https://www.hostingsthatsuck.com/codero-sucks/ Searching for Web Hosts that Suck the Least Tue, 30 Jul 2013 17:14:39 +0000 hourly 1 https://wordpress.org/?v=313 By: Codero https://www.hostingsthatsuck.com/codero-sucks/comment-page-1/#comment-4936 Codero Tue, 10 May 2011 20:31:25 +0000 https://www.hostingsthatsuck.com/?p=2260#comment-4936 Veronica, it is unfortunate that your servers were hacked. Our Service Level Agreement outlines that we are not responsible for patching the security vulnerabilities of a server if it is not part of our managed services.

Regarding PCI compliance, we can provide the PCI compliant environment for those customers who are working through the PCI compliance standards with a third party. PCI standards outside of the environment are outside the scope of our services which is mostly likely why our support was not able to answer your question directly.

Please keep in mind as part of your future hosting evaluation process to include managed hosting which will help you secure your scripts and your server.

]]> By: Veronica Gomez https://www.hostingsthatsuck.com/codero-sucks/comment-page-1/#comment-4801 Veronica Gomez Wed, 04 May 2011 20:56:52 +0000 https://www.hostingsthatsuck.com/?p=2260#comment-4801 Our company had two corporate websites hosted through Codero’s dedicated servers and both sites were hacked last month. Codero’s lack of security allowed their site and all customers hosted through them to be hacked. Their poor customer service and poor technical support left us to deal with the issue without any support from Codero. Codero is an unprofessional webhosting company that charges for every service & support request. We paid for monthly backups of both our sites only to find out that our backups were useless when the sites were hacked. We requested assistance in becoming PCI Compliant and their technical support didn’t know where or how to start. Codero is not a webhost company that can be trusted and they are certainly not a reliable company you can count on when you need them most. Trying to cancel with Codero is another matter altogether….do not leave your credit card on auto-pay with these guys.

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