Comments on: Gate.com Sucks

By: web hosting comparison

web hosting comparison — Thu, 16 Sep 2010 18:08:39 +0000

This is the very reason I always preach that your web hosting and domain registrar be with separate entity. I always go with Godaddy or Namecheap as domain registrar and a hosting company that meets my requirement (bandwidth, storage space, add-on domains etc) as a host. This way you do not have problem transferring from one host to another or from one web domain registrar to another.

By: Brian

Brian — Wed, 15 Sep 2010 17:20:02 +0000

I currently have hosting with gate.com & network solutions. I can tell you I have never had a problem with network solutions but it’s way too expensive to register domain names with them. That’s why I’ve been working on transferring everything over to gate.com. So far I’ve had to put in 2 support tickets because a couple of my domains have transferred but have not been activated in my control panel. This is unacceptable because I’m unable to do anything with the domain names. So far the tickets have been open for a week and all I get told is that they’re working on the problem. I’ve also been told I cannot transfer them back to network solutions because they’re not active on my account. Well if they were active on my account I wouldn’t need to transfer them back.

By: D

Tue, 17 Aug 2010 13:10:20 +0000

No i think Gate.com actually does suck. True i've seen worse. I have to say Powweb.com is worse. But read my post at https://www.menasoft.com/blog/?p=216 for more. But basically they remove features that I had been depending on and called it an "upgrade" with no warning. Then of course it takes me weeks to figure out why it was broken. Try dreamhost instead. They are faster and better. Perfect so far. Though maybe the control panel is a bit obtuse.

By: Gregory Smith

Gregory Smith — Thu, 24 Dec 2009 16:02:59 +0000

The people in the Gate billing department don’t know the difference between “Hosting” service charges and “Domain” charges. I’ve been fighting with them for months now.
I asked to have my “hosting service” canceled and SPECIFICALLY told them not to cancel the domain. Guess what? They did the opposite! They canceled my domain and kept charging me for the hosting (Even though I had NO websites on their server).
Allot of people just don’t take time to complain, but not everything has changed for me.
the criminals that ended up with my domain want $500 to “sell” it back to me. I wouldn’t be surprised if somebody at Gate is doing this.
I’m going to take action, and would appreciate some suggestions.
Thanks!

By: phimnow

phimnow — Thu, 12 Nov 2009 23:22:26 +0000

gate.com is suck hosting, I had gate.com hosting plan + domain name which I transfer from dreamhost to gate for 1 year and 2 months since then. but on Nov 1 I request authorized code for domain transfer that I want to transfer to godaddy, then I received an email that they suspend my account for hosting and domain for irretating issue. and not even give me the authorize code to transfer domain. I keep calling up the tech support, customer service, they are im-polite and disconect the phone durring conversation. until now my domain can not be transfer due to they not giving out the authorize code that own by me and transfered from dreamhost to gate.com in 2008. this is notice to whom ever want to go gate.com, they suck, they will hold your domain when you want to transfer out of their service. verified true email me [email protected]