Comments on: GoDaddy Sucks? Go Daddy or No Daddy?

By: amanda

amanda — Thu, 08 Mar 2012 16:03:26 +0000

We use GoDaddy for hosted exchange at office and 80% of the time it works great – but when it doesn’t work there are 2,3,4 sometimes 5 hour delays on sending emails to clients. On time sensitive matters. And if you call for a solution they tell you it is on your end (not true) won’t give a time frame for when problem will be fixed – in fact they will not even admit there is an issue. Also told us that up to 24 hours is an acceptable delivery time for an email. So if you don’t mind the run around when there is a problem go ahead and use their service but good luck if hosted exchange goes down.

By: mary beth

mary beth — Fri, 30 Dec 2011 01:57:56 +0000

I have used Go Daddy for years and have found that:
1. The tech help is fantastic! 100% know how, and friendly too!
2. Their new plan for user to host other web sites IS GREAT!!
3. They have never failed to walk me through a problem with no hurrying me thru, and making sure it is solved.
4. Techs have sent me links to help articles to further my knowledge on the topic in question
THE ONLY PEOPLE WITH GODADDY PROBLEMS ARE THOSE WHOSE DEMANDS ARE IMPOSSIBLE TOSOLVE.. PEOPLE THAT CAN’T BE PLEASED WITH ANYTHING OR ANYBODY!

By: Canadian

Canadian — Wed, 21 Dec 2011 19:07:53 +0000

I would NOT use GoDaddy again! They are very quick to take your money, but have absolutely NO support! Their telephone people do not know their products, how to solve issues, give advice or find the right person to help. They are all commissioned and only care about your call if you are buying something from them. I spent WAY too much money with them and can’t even get a simple question answered when I call. Furthermore, if you’re Canadian…expect to be making a lot of lengthy, long distance calls. They don’t even have a (800)# for us to call AND they will not call you back when you ask for help. Extremely disappointed!

By: Nancy

Nancy — Sat, 01 Oct 2011 22:14:58 +0000

My privacy was breached a few days ago by DBP. I bought a domain name someone I know had mentioned on a public forum because I liked the name and figured I might sell it down the road. For a couple of days after the person posted the name, I didn’t purchase it; figuring they might want to. But, after a couple of days, the domain name was still available. i figured if they mentioned it and hadn’t purchased it, then they probably didn’t want it at this time. I also saw a number of products with the name and thought it would be a good opportunity since I buy and sell domain names. Not wanting the person to know I bought the name they posted in case they desired to purchase it down the road, and feeling it might generate some resentment if they found out I purchased it before they thought of doing so, I purchased the domain with identity protection and paid a premium for it, from godaddy. I specifically asked about mail forwarding in order to make sure that my privacy and identity would be protectted. I was told that all e-mails would go through DBP as the “middle” person. No one ever mentioned anything about autoresponders, and I never gave this a thought. About two weeks after I bought the name, the person who had posted it finally decided they wanted it and sent an inquiry for the name. The inquiry was forwarded to my e-mail which had an autoresponder on, and in quick order the inquirer had my e-mail, my name, and my cell phone number. They called me a thief in a public forum where all my friends could see it. When I called godaddy to ask whether they knew about the breach potential, they said they did, but it was not their responsibility to tell people about it. My husband and I asked to speak to Parsons, and the tech misrepresented himself and said he was Parsons. Hmmm, I wonder what law he was breaking? I strongly disagree that this was my responsibility to know. It wsa, and is, godaddy’s responsibility to tell people who think they’re purchasing indentity protection that there is this “glitch” in their system. With a godaddy tech on the phone, I logged in to DBP and changed the e-mail address to which inquiries should be forwarded, unfortunately too late to quell the ire of my friend. Two days later, inquiries are still being forwarded to my old e-mail address (the one with the autoresponder) and not to the new e-mail I put in “settings.” I’ve sent two e-mails to DBP support, with no responses. So, I’ve had to turn my autoresponder off, which affects my business. And, inquiries for the domain I bought are not reaching me at the new e-mail address I entered in to my DBP account settings. I’ll say, too, that when I called to get help changing my settings, the godaddy tech was quite nasty to me and trumped up reasons to be argumentative with me and threatened to hang up on me several times. This was a BIG first, and I guessed that my account had been flagged citing me as a “problem” customer. Now, reading the comments here, I wonder if godaddy and DBP will just cut me out and not let me know I own over 200 domain names with godaddy, and before this issue customer service was always super-nice. Now, it seems, they have turned on me. I spend thousands with godaddy and plan to recoup any monies lost because I was unable to sell the domain name once the inquirer found out I was the one who bought it. I planned on selling it for $200 and requested a credit in that amount from godaddy,, and I would consider the matter settled. They refused, and I’m contacing attorneys. My friend was livid at me, btw, and I lost the friend over it, who passed out my e-mail to her friends from whom I have been receiving threats and hate mail. What a mess. How dare companies as huge as godaddy and DBP treat people this way? Yup – godaddy sucks. Now I may need to figure out how to xfer over 200 domain names and two Web sites hosted by godaddy to another service. That is, if they don’t kick me out first after the thousands I’ve paid them…

By: website hosting reseller

website hosting reseller — Sun, 18 Sep 2011 14:51:17 +0000

That is not true in normal cases. A few dollars more is the usual renewal rate, but 10 times more is unheard of.

How on earth did you get the renewal to $80? Did you miss the renewal date or did not use the auto-renew feature? If that is the case, you will not get a better price at any domain registrar because of your own mistake of not renewing on time.

By: Theresa Lane

Theresa Lane — Fri, 16 Sep 2011 15:39:15 +0000

Here is why GoDaddy Sucks….
80$ domain renewal fee.
Poor customer service.
I will not be doing any more business with them as of 2012 and have set all my domains to manual.

By: cheap web domains

cheap web domains — Fri, 16 Sep 2011 15:24:31 +0000

Exactly. Godaddy is for domain names registration. But they have mixed reviews when it comes to hosting. Some loves and swears by them. A few do hate their hosting service they go to great extend to tell the world.

By: free web domains

free web domains — Fri, 16 Sep 2011 15:18:55 +0000

You are blaming Godaddy because your business partner screwed you? Classic. Next you should blame the banks for giving out credit cards.

By: hosted shopping cart

hosted shopping cart — Fri, 16 Sep 2011 15:03:04 +0000

I would not recommend any domain registrar such as Namecheap or even Godaddy to start online store. Domain registrars should be used for what they perform best, registering domain name. For ecommerce hosting, you are better off getting hosted storefront such as BigCommerce. You spend a bit more monthly but you can start immediately without any hassle of setting and configuring all the different components that make up an online shopping store. You can even try BigCommerce for free. Save yourself from the headache of setting up SSL, hosting, shopping cart etc. If you think you may need more help with all aspects of selling and succeeding with your online store, then Site Built It is a good place to look. Good luck.

By: Ohandy1

Ohandy1 — Fri, 16 Sep 2011 13:46:56 +0000

no, 15 times more budget to put their name out there.