Comments on: Homestead Sucks. Go Home Instead? https://www.hostingsthatsuck.com/homestead-sucks/ Searching for Web Hosts that Suck the Least Sat, 27 Aug 2011 09:59:35 +0000 hourly 1 https://wordpress.org/?v=3.2.1 By: kim https://www.hostingsthatsuck.com/homestead-sucks/comment-page-1/#comment-6267 kim Thu, 18 Aug 2011 02:17:54 +0000 https://www.hostingsthatsuck.com/?p=1145#comment-6267 Have been with Homestead for 6 years. That was when they were friendly, helpful and easy to work with. I am a web designer and I have had my clients use them for more than 70 websites. I was able to easily create a custom site and they had really good templates to choose from. Now Intuit bought them.... they are rude, unhelpful and I really hate the new webdesign sitebuilder plus tool. It freezes up, the text mode is horrible and the color selector tools really don't work well. I can't understand why they would buy a company that had a great business model with a great one of a kind site builder tool and throw it all away???? Only thing I can think of is that they only wanted to market to the thousands of homestead customers. They certainly don't care about their long time loyal customers who helped to build their business. Personally... I am looking at other options now. I clearly see the writing on the wall. This company is going down hill fast. I am not going to be on the customer list soon. I am very sad to be leaving but I have given them too many changes over the last year. In fact all of my customer websites were down all day and night for several days... no word from Homestead as to why or any mention as to why we all lost business. Sorry Homestead... I wish you would have stayed the same. I really miss the old homestead and all the great people who worked for them. Have been with Homestead for 6 years. That was when they were friendly, helpful and easy to work with. I am a web designer and I have had my clients use them for more than 70 websites. I was able to easily create a custom site and they had really good templates to choose from.
Now Intuit bought them…. they are rude, unhelpful and I really hate the new webdesign sitebuilder plus tool. It freezes up, the text mode is horrible and the color selector tools really don’t work well.

I can’t understand why they would buy a company that had a great business model with a great one of a kind site builder tool and throw it all away???? Only thing I can think of is that they only wanted to market to the thousands of homestead customers. They certainly don’t care about their long time loyal customers who helped to build their business.

Personally… I am looking at other options now. I clearly see the writing on the wall. This company is going down hill fast. I am not going to be on the customer list soon.

I am very sad to be leaving but I have given them too many changes over the last year. In fact all of my customer websites were down all day and night for several days… no word from Homestead as to why or any mention as to why we all lost business.

Sorry Homestead… I wish you would have stayed the same. I really miss the old homestead and all the great people who worked for them.

]]> By: Andie https://www.hostingsthatsuck.com/homestead-sucks/comment-page-1/#comment-6002 Andie Tue, 19 Jul 2011 21:58:40 +0000 https://www.hostingsthatsuck.com/?p=1145#comment-6002 NOT FOR SMALL ITEM SELLERS!!! I have had homestead for the last three years and while my experience with them has largely been good we are leaving them for Yahoo Merchant. They have a system in place which forces your customers to enter CAPTCHA each and every single item they place in their cart over 30 items, this isn't a problem if you sell motorcycles but if you sell any item under $10 this is a HUGE problem. In order for a customer to order 50 items from me they would have to enter a CAPTCHA 20 times before checkout, and in order to add that last minute item, another CAPTCHA!!! To date I have received 8 customer complaints about this and who knows how many more never bothered to write and just walked away mad. I contacted homestead about this and while they acknowledged it was a problem that they would "try their best to get to correcting this" as a seller of items as low as $1 this move threatens to choke the life out of my business during a bad economy. I was hopeful calling and writing nearly every week but it's been 3 months and no one can give me a time period they will have this addressed by or even that it's on the list. There is no way I can continue with them. NOT FOR SMALL ITEM SELLERS!!!
I have had homestead for the last three years and while my experience with them has largely been good we are leaving them for Yahoo Merchant. They have a system in place which forces your customers to enter CAPTCHA each and every single item they place in their cart over 30 items, this isn’t a problem if you sell motorcycles but if you sell any item under $10 this is a HUGE problem. In order for a customer to order 50 items from me they would have to enter a CAPTCHA 20 times before checkout, and in order to add that last minute item, another CAPTCHA!!! To date I have received 8 customer complaints about this and who knows how many more never bothered to write and just walked away mad. I contacted homestead about this and while they acknowledged it was a problem that they would “try their best to get to correcting this” as a seller of items as low as $1 this move threatens to choke the life out of my business during a bad economy. I was hopeful calling and writing nearly every week but it’s been 3 months and no one can give me a time period they will have this addressed by or even that it’s on the list. There is no way I can continue with them.

]]> By: Tonja https://www.hostingsthatsuck.com/homestead-sucks/comment-page-1/#comment-4404 Tonja Sun, 27 Feb 2011 17:23:44 +0000 https://www.hostingsthatsuck.com/?p=1145#comment-4404 I really liked Homestead at first. Been with them about a year... The plug & play sitebuilder was easy to use & the rep I was working with was amazing & extremely helpful... BUT I am not as pleased anymore... In fact not pleased at all lately... My reasons: I have been paying for SEO through them ($500 so far & counting) - They said that within 3 months I would really see increasing #'s - they made it sound as though I better be prepared for all the customers & traffic... So much hype & big talk about it that I actually hired someone to help me part time... But its been 4 & 1/2 months & I am averaging 3- 4 visitors per day... The only days I get in the 20's are days that I post something with a link on a classified page or on facebook... But if I'm not doing that myself, I am getting 3-4 visitors per day through the search engines... It's totally ridiculous!!! I also decided to create another site for a diff. purpose - I purchased the domain name through homestead. Then I found out that I can not actually build a custom website with their system. I am paying a high priced web designer to do it & there is no way to really build a site with PHP or Ruby which is what I need... So I had to get hosting elsewhere... And if that wasn't bad enough, It takes 24-72 hours just for them to point the site properly... I can't wait until the 90 days is up so I can just completely move the new site over to the new host... It's driving me crazy! My web designer says that he has never seen it take so much time just to point the nameservers.... When I first pointed my old site (the one that the SEO is not working on) over to homestead from GoDaddy it took only a few seconds to point it properly --- so they (homestead) can take the new site in just a few seconds - but when it comes to releasing a site you have to wait 24-72 hrs just to get it pointed properly (ridiculous considering that all other hosts seem to do it instantly)... Anyway, my opinion now is that homestead is great if you just want a plug & play site that is easy to build for someone with no knowledge of web design... But keep it simple... If you need more then a simple site - Do NOT use homestead!!! And I suggest that if you ever think there is a chance that you would like your domain switched to another host - Do not use Homestead! and most of all do NOT use homestead for SEO - it's a huge rip off in my opinion.. Not bashing Homestead at all - their program is great for some people & some situations - but just be careful what you use them for... I really liked Homestead at first. Been with them about a year… The plug & play sitebuilder was easy to use & the rep I was working with was amazing & extremely helpful…

BUT I am not as pleased anymore… In fact not pleased at all lately…

My reasons:
I have been paying for SEO through them ($500 so far & counting) – They said that within 3 months I would really see increasing #’s – they made it sound as though I better be prepared for all the customers & traffic… So much hype & big talk about it that I actually hired someone to help me part time… But its been 4 & 1/2 months & I am averaging 3- 4 visitors per day… The only days I get in the 20′s are days that I post something with a link on a classified page or on facebook… But if I’m not doing that myself, I am getting 3-4 visitors per day through the search engines…
It’s totally ridiculous!!!

I also decided to create another site for a diff. purpose – I purchased the domain name through homestead. Then I found out that I can not actually build a custom website with their system. I am paying a high priced web designer to do it & there is no way to really build a site with PHP or Ruby which is what I need… So I had to get hosting elsewhere… And if that wasn’t bad enough, It takes 24-72 hours just for them to point the site properly… I can’t wait until the 90 days is up so I can just completely move the new site over to the new host… It’s driving me crazy! My web designer says that he has never seen it take so much time just to point the nameservers…. When I first pointed my old site (the one that the SEO is not working on) over to homestead from GoDaddy it took only a few seconds to point it properly — so they (homestead) can take the new site in just a few seconds – but when it comes to releasing a site you have to wait 24-72 hrs just to get it pointed properly (ridiculous considering that all other hosts seem to do it instantly)…

Anyway, my opinion now is that homestead is great if you just want a plug & play site that is easy to build for someone with no knowledge of web design… But keep it simple… If you need more then a simple site – Do NOT use homestead!!! And I suggest that if you ever think there is a chance that you would like your domain switched to another host – Do not use Homestead! and most of all do NOT use homestead for SEO – it’s a huge rip off in my opinion..

Not bashing Homestead at all – their program is great for some people & some situations – but just be careful what you use them for…

]]> By: MLBroxton https://www.hostingsthatsuck.com/homestead-sucks/comment-page-1/#comment-3273 MLBroxton Sun, 14 Feb 2010 14:30:21 +0000 https://www.hostingsthatsuck.com/?p=1145#comment-3273 I really like their templates and their ease of design. What do I not like, however; is that their customer service people aren't there on the weekends for emergencies. I just built my second site with them (and three more to do in the next week) and my clients really like the templates, etc. HOWEVER... I was about 80% done with my second site and POOF. All the data was gone. I had saved about 20 times and the last time about 3 minutes before the data was lost. I've called - no one is at the help desk. I submitted a support ticket yesterday - no response yet. Just updated it - no response yet. We will see how it goes. I'm very concerned. I really like their templates and their ease of design. What do I not like, however; is that their customer service people aren’t there on the weekends for emergencies.

I just built my second site with them (and three more to do in the next week) and my clients really like the templates, etc.

HOWEVER… I was about 80% done with my second site and POOF. All the data was gone. I had saved about 20 times and the last time about 3 minutes before the data was lost.

I’ve called – no one is at the help desk. I submitted a support ticket yesterday – no response yet. Just updated it – no response yet.

We will see how it goes. I’m very concerned.

]]> By: admin https://www.hostingsthatsuck.com/homestead-sucks/comment-page-1/#comment-2446 admin Wed, 14 Oct 2009 11:56:28 +0000 https://www.hostingsthatsuck.com/?p=1145#comment-2446 hi Luiz, are their service any good? Is it worth the price? People say you get what you pay for but need to hear from people who have used them and the competitors like <a href="https://hostingsthatsuck.com/go/yahoo-store.php" rel="nofollow">Yahoo Store</a>, <a href="https://hostingsthatsuck.com/go/prostores.php" rel="nofollow">eBay Prostores</a> and the like... hi Luiz, are their service any good? Is it worth the price? People say you get what you pay for but need to hear from people who have used them and the competitors like Yahoo Store, eBay Prostores and the like…

]]> By: Luiz https://www.hostingsthatsuck.com/homestead-sucks/comment-page-1/#comment-2445 Luiz Wed, 14 Oct 2009 10:08:40 +0000 https://www.hostingsthatsuck.com/?p=1145#comment-2445 i used homestead and they charge to much and if you want to cancel your account after pay, you won't get your money back! If you pay annualy you end up paing more then monthly. Luiz i used homestead and they charge to much and if you want to cancel your account after pay, you won’t get your money back! If you pay annualy you end up paing more then monthly.

Luiz

]]> By: Johnny https://www.hostingsthatsuck.com/homestead-sucks/comment-page-1/#comment-1984 Johnny Thu, 18 Jun 2009 10:12:31 +0000 https://www.hostingsthatsuck.com/?p=1145#comment-1984 so far I used homestead for my website and hosting, I found that it is very good indeed. great template, great support, reliable. more importantly, they are very easy to use. Johnny so far I used homestead for my website and hosting, I found that it is very good indeed. great template, great support, reliable.

more importantly, they are very easy to use.

Johnny

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