Your current web host may not cut it, in terms of pricing, reliability, or features, so you find yourself looking at the grass on the other side of the fence. You don’t have to look far to find two of the major players in the industry: GoDaddy and HostGator. Each has their own unique qualities, but head to head, which one is the right choice for you?

Hostgator Sucks – Domain Prices Too High

In terms of savings for domain names, GoDaddy has the advantage. They often run sales on their domain names, and offer discount codes on a variety of extensions, from .com to .us. While this is great for people starting out, domain name registration isn’t the only criteria for a good web host.

Godaddy is ahead of Hostgator when it comes to domain names registration. However, the same cannot be said with the other services and features including web hosting, customer support and ease-of-use.

Customer Support

Customer service is a huge selling point, and somewhere that and somehow, GoDaddy currently finds itself lagging behind HostGator. HostGator offers an easy to locate, total satisfaction or a money back guarantee, whereas you would need a forensic team to locate it at GoDaddy.

In addition, HostGator provides clients with toll-free technical support number, and although GoDaddy does offer a telephone number for customer service, you have to contend with long waiting times, strong accents, and generally less than knowledgeable and unwilling staff.

Plan vs Plan

With a 36 month commitment, you can find the basic hosting package at GoDaddy working out to about $4.24 per month. The Hatchling plan at HostGator, with the same commitment, runs you $3.96 per month.

GoDaddy also offers discounts on most of its products. The offers are different every month so you just have to check out their current discounts at their website. Currently GoDaddy offers a cheaper plan on a short-term basis at $4.99 for a 3 month commitment.

Weighing the minutely lower cost of GoDaddy against the superior customer service, support, and features of HostGator, and you will find that most users opt for the Gator. Don’t forget that HostGator also offers promos such as the one penny trial and 25% off using the discount coupon code.

Despite the big discount above, Hostgator just don’t rely on them to keep their customers, their excellent customer service and great control panel features takes care of that.

It’s About Control

When it comes to managing your hosting account, customers of a hosting company use some kind of control panel. This control panel manage things like your email accounts, file management, create and manage databases and other more technical thing. cPanel is currently the most popular control panel for web hosting accounts. It is by far the easiest control panel to use.

cPanel is the industry standard for web hosting administration software, and only HostGator provides it with their hosting accounts. GoDaddy takes it one step “further” and has their control panel offering customized to their standards. While you may think this represents a customer focused attitude, the end result is a confusing mess.

The attempt to customize and use proprietary applications ended with unfriendly panels, for website administration, for your customer account and some other seemingly detached solution. The amount of time lost when trying to do something as simple as add a MySQL database can bring even the most sane person to tears. HostGator left the hosting control panel to the experts at cPanel, because they knew it got to the number one spot for website administration for a reason, and HostGator isn’t so arrogant to assume that they know design better than the company who does this for a living. The outcome is the simple-to-use hosting, using fast control panel that most website admins know and love.

Who Is Better?

When all is said and done, and you compare feature to feature, package to package, and company to company, HostGator wins the battle for hosting dominance hands down, and is the web hosting platform of choice for people who are seeking reliability, fair pricing, and amazing customer service. On the other hand, if you want to register cheap domains, click here to grab the current promotions at Godaddy and you will definitely end up with better control and more value-added features for your domain names.

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