Comments on: iPower Sucks. Would they give or take your power?

By: cheapest dedicated server

cheapest dedicated server — Fri, 13 May 2011 18:58:44 +0000

How about never host mission critical website on any shared hosting.

By: Aquagrump

Aquagrump — Fri, 13 May 2011 15:18:49 +0000

I power’s customer service is the worse. It goes well beyond bad to real bad. As i am writing this my ecommerce site is down for 24 hours and no resolution in site. One of my other ecommerce sites I finally gave up on having it hosted and went to self hosting. After they wouldn’t address a latency issue. They had the server set so the code had to compile every time a page loaded. They did something to my email when they installed the SSL key so it wouldn’t work with an email client. Their answer was I didn’t know how to set up an email client program. Now they have completely fouled up my site while renewing my ssl key.

Lesson learned: never host a mission critical site on ipower.

By: Chad

Chad — Tue, 17 Aug 2010 02:20:21 +0000

I have been with iPower for 4 years now. They keep getting worse and worse. I am in the process of migrating all of my reseller accounts to another hosting provider. iPower has multiple outages every year. SO far in 2010 there has been at least 5 outages that affected all of my customers for an extended period of time. Their first level techs are not knowledgeable. They barely have the knowledge to help. They changed their email quota suddenly. All of my customers were using webmail clients to manage their email. Then all of a sudden, everyone’s mailbox was full one day. iPower sucks. What is the benefit of having unlimited disk space, if my mailboxes are limited in size?? 250MB mailboxes?? Seriously, that is tiny in today’s world.

By: Steven

Steven — Sat, 07 Aug 2010 15:42:20 +0000

That’s what I do, but then iPower started deactivating/deleting my accounts when clients didn’t use their email address to send mail often enough. When I asked them to stop, they refused.

By: twiddly

twiddly — Fri, 28 May 2010 11:50:33 +0000

yeah, that does suck.

here’s what I do: have the person use a gmail account, set the ipower email account to route to trash (so it doesn’t accumulate), then add a forward to the gmail account.

By: Miguel Risco Castillo

Miguel Risco Castillo — Fri, 22 Jan 2010 13:36:28 +0000

Take care!! IPower change the quota for every email account to only 250MB, for OLD and new accounts. Avoid contract with Ipower they change the conditions of theirs plans arbitrary:

“Hello, Thank you for contacting support. Allocating additional space for mail boxes is no longer an option. 250MB is the default and maximum size of any mailbox on the system.

If the customer requires additional storage space for emails. You may want to consider exchange mail services. Our basic exchange box has a quota of 2BG.

Michael G – Reseller Support”

By: Dr O'Connell

Dr O'Connell — Sun, 01 Mar 2009 06:47:50 +0000

Except for the glitches when they moved, I’ve had no problems with them for 5+ years. When I did need help, it took a little while, but I was able to get it figured out. I’ve measured service outages with software, and it has been almost non-existent.

By: Santina

Santina — Sat, 14 Feb 2009 06:46:17 +0000

I don’t know what some of you people are talking about. I’ve been a customer with Ipower for years now. All I’ve got from ipower is trust and dedication! I call support and they speak English and understand my questions, my web site is hardly to NEVER down.

By: Majom

Majom — Tue, 20 Jan 2009 06:31:35 +0000

iPower is stuck in 1998. stay away, or don’t complain.