Comments on: iPowerWeb Problems: Not Enough Power? https://www.hostingsthatsuck.com/ipowerweb-sucks/ Searching for Web Hosts that Suck the Least Tue, 30 Jul 2013 17:14:39 +0000 hourly 1 https://wordpress.org/?v=3.9.1 By: Phillip Marsh https://www.hostingsthatsuck.com/ipowerweb-sucks/comment-page-1/#comment-3207 Sat, 30 Jan 2010 23:40:16 +0000 https://www.hostingsthatsuck.com/?p=174#comment-3207 I had the same experience as Todd R. My hosting plan (PRO) is supposed to have automatic domain renewal. I paid my $107.40 like I was supposed to on December 13, 2009 (the renewal date). Now on January 30, 2010 they claim that my domain name renewal was set to manual and it had expired and to get it back they would charge me $160.00.

As of January 30, 2010 I have terminated service with IPOWER.

The reasons are as follows
1) The domain name problem
2) As they upgrade the PRO hosting plan over the years they did not upgrade my account to match the new features BUT they charged me the new rate each year even though I didn’t have the new features (such as expanded disk space, band width, MySQL databases, etc.)
3) Their support service sucks
4) Even if you log into their site and initiate a tech support chat they want you to jump through hoops to check to see if your domain name is working.
5) Their plans cost way too much. You can go search and find 1000s of web hosting providers offering the SAME or BETTER service for LESS money – and that isn’t the “special” new user offer amount either! They were going to INCREASE my rate to $9.95 a month for the PRO plan – check it out yourself … many sites offer the same plan and more for $6.95 a month and it is not an introductory rate.

As to their response about “only about 2 in 1000 say we suck” … well until you have to use their tech support or get screwed over you won’t realize what types of crooks you are dealing with!

]]> By: Todd R https://www.hostingsthatsuck.com/ipowerweb-sucks/comment-page-1/#comment-2749 Tue, 24 Nov 2009 08:35:07 +0000 https://www.hostingsthatsuck.com/?p=174#comment-2749 I paid ipower $107.00 for my hosting and domain renewal. i got this email from them saying All my services were restored. 30 days later they tell me my primary domain name has expired! Now thay want $160.00 for me to get it back! I paid for the hosting plus the $9.95 domain renewal! Now they refuse to give back my domain name, even though I paid the renewal fees!

Dear todd,

This e-mail message confirms that we have successfully processed payment for all outstanding fees associated with your account. Your account is now up to date, and all services have been fully restored.

Thank you for your continued business! We realize that you have a choice when it comes to hosting your site, and we’re pleased that you’ve selected IPOWER.

To review your account information, please log into your Billing
Console:
https://www.ipower.com/controlpanel/BillingCentral/billingSnapshot.bml

If you have any questions about your account, please don’t hesitate to contact us:
https://www.ipower.com/member/sconsole/

Best Wishes,

The IPOWER Team

IPOWER, 70 Blanchard Road, Burlington, MA 01803

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