Justhost Just Sucks?
- Author: admin
- Filed under: Cheap Web Hosting, Linux Hosting
Nov 7,2008
Looking for a Justhost review? If you want a web host with absolutely zero complaint, tech support that solves all your problem within 5 minutes, and a web hosting that doesn’t care if you upload 50,189 MP3 songs to your hosting webspace via FTP; then DO NOT get the hosting plan from Justhost. But if you mostly want a very affordable beginner-friendly hosting, with free domain name, easy-to-use Sitebuilder and cPanel, and polite customer support, you’ll like Justhost just fine.
Justhost is one of the most popular web hosting company today
Justhost Review – Justhost.com Complaints and Praises
From the above chart, you can see that Justhost is one of the most popular web hosting service today. No wonder they have so many customer reviews – both the favorable ones and the not-so-friendly feedbacks. There are more Justhost reviews than reviews for any other company in the budget hosting category.
In addition, you should consider taking the negative feedbacks about any web hosting with a pinch of salt. According to a study conducted by America’s premier customer services research firm, TARP, customers are more likely to speak about a company when things go wrong rather than when they go right. On average, customers are twice as likely to talk about a bad experience or when they think “Justhost sucks” as they are to share a positive experience. So we can safely say that for every negative comment about Justhost, there are two more good Justhost reviews we did not hear about. Being such a very popular web hosting of choice, there will be more reviews about Justhost as compared to other hosting services.
If they have so many clients and the numbers are growing, they must be doing something right. If you are paying $4.45 for Justhost, you cannot expect the same service as Hostgator which is more than double that price, or InMotion Hosting at triple the price with less features included.
Justhost Hosting: the Pros
Top reasons why so many people are using Justhost to host their websites, making Justhost one of the top 10 most popular web host today:
- Cheapest price $5.95 for 24 months; or $4.95/mo for 36 months subscription as compared to other popular web hosts like Hostgator or InMotion Hosting
- One-click Installer for popular apps such as WordPress, Joomla, Drupal and many more
- Easy-to-use & beginner-friendly Site-builder for quick website creation
- Host multiple domains – you may start with one domain at first, but most people will want to get more domains later on, so no need to get a new hosting plan.
- Free domain included – if you are new, save the hassle of configuring DNS settings at a different domain name registrar like Namecheap or Godaddy.
- Use of cPanel – other cheap web hosts does not include the easy-to-use cPanel
Justhost Web Hosting: the Cons
This is where some people said “justhost sucks”, wrote about “justhost complaints” and spread the words that “justhost sux”.
- 10% resource usage limit
- Customer support via phone is subpar
- No upgrade option to VPS. If you need dedicated hosting, they will recommend moving to Singlehop
Justhost Web Hosting For Who?
In short, Justhost is highly recommended for beginners who require the most affordable and quick website using their popular and user-friendly Site Builder. If you want to use cPanel, Justhost is one of the cheapest cPanel hosting around. Justhost is also suitable for new to experienced bloggers who need a blog platform such as WordPress. The one-click installer comes in handy when installing web applications including WordPress, Joomla, Drupal, phpBB and many more. Justhost is also recommended for small to medium businesses websites. Therefore, know your requirements. Justhost may not be suitable for everyone.
Our Verdict: JustHost Does Not Suck
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Justhost.com Scam?
However, we feel that we are obligated to also tell the so-called “bad” side of this web hosting service. Many people has been complaining that when they opted for the money-back guarantee, Justhost did not give them the full refund and kept $20 for domain registration. It is not your fault that you have to be extremely careful when purchasing anything on the Internet because there are so many scams out there. However, not refunding domain name is common in the money-back-guarantee terms for all budget web hosting packages that offer free domain registration. Try other companies like Fatcow, iPage, Bluehost, Hostmonster, Webhostingpad or other web hosts giving free domain names, and ask for a refund from them. They will keep a domain fee of $10 to $20 for each domain.
Domain names registration are paid yearly and handled by domain name registrars. Most web hosting company including Justhost will purchase your domain name from a domain registrar such as eNom and this purchase is not refundable (the only exception is SBI, and they can give you all your money back even up to 90 days, but they charge much more monthly, than Justhost). So, Justhost (or any other budget hosting) will not refund that domain name portion. Period. However, you should be able to transfer the domain to a different web host or domain registrar.
Web Hosting Tip #1: If you think a domain is too valuable, you should first register it at a domain registrar such as Namecheap or Godaddy. You can easily point the domain to the hosting server. Use the free domain name given with Justhost hosting plan for a different extension of your domain name, i.e the .NET, .ORG or .CO.UK, if you have registered the .COM version.
Other than that, it has been reported by many of our readers that Justhost has a limit of 50,000 inodes. In other words, they can suspend your account if the number of files in your hosting account exceeds this limit. If you are planning to host a file sharing website, host blackhat scripts that auto-generate pages, or if you want to share warez or copyrighted materials, then you should stop here. Do not proceed with Justhost. For normal website hosting purposes, 50k limit is more than enough. You will not be having 50,000 static pages or files in most cases because even huge websites running WordPress, Joomla or other popular forum applications creates pages on the fly and have only a few files or PHP scripts on your account. If you go to other web hosts such as Bluehost or Hostmonster, they have the same inodes limit and their monthly prices are much higher.
Web Hosting Tip #2: Although they say they give “unlimited” storage and bandwidth, do not use your hosting account for storing, archiving, or backing up files not related to your website. If you absolutely need to have more than 50k inodes, use Hostgator. They allow you to have inodes of above 50k but your account will not be included in their daily backup.
Another commonly reported problem is that addons such as domain privacy, advanced system backup, SSL certificate, dedicated IP address, etc are not refundable. If you do not use any of these addons, then you do not have to worry about not getting full refund from the money back guarantee. Most other web hosts do not provide these addon for free either especially if you get such a low price.
Please note that daily backup is not included by default. This costs extra at Justhost. If you think you surely need daily backup and you do not know how to keep a copy of your website on your desktop, try Hostgator. They promise regular backup but we are not sure if you can simply request for a copy at your convenience at no cost.
Web Hosting Tip #2: Make sure you do not opt for additional add-ons at checkout if you are not sure what they are. You can always add them on later.
Our Verdict: JustHost Is Not a Scam
Who Should Avoid Justhost
We try not to be biased when we do reviews and with Just Host, it is no exception. We believe they are pretty cheap especially for personal, family, hobby or club website.
- If you are a fast growing business with visitors of more than 2000/day, Justhost will look like a scam hosting for you as your account will get suspended quickly because of your website taking too much of their server resources. We recommend you look at the business web hosting company like inMotion hosting.
- If you have no experience in building website and planning to start an online business from scratch, you should look for a hosting that helps you build online businesses, not just build a website. If your goal is to build a profitable Web business – Justhost is NOT FOR YOU. You need a host like SBI that provides proven process and a tech-free, complete set of site-brainstorming-building-hosting-and-marketing tools. You do not have to believe us. You can try it for free yourself.
So, if you are not one of those super successful website owner or have a goal of making really big in online business, click here to start hosting at a budget price with Justhost.
JustHost one-price plan comes with unlimited disk space, unlimited bandwidth, no limit to add-on domains, no limit for e-mails and MySQL. If you do find a better host a the same or cheaper price, please do post a comment here and hostingthatsuck.com may retract this recommendation or recommend an alternative.
Do you want to have a website today?
So stop wasting your time. Would you agree that finding a good web hosting can be tiring and time consuming, when you should be building your blog, designing your company website or selling your product? Why not take a look at the latest JustHost promotions today and start building that website.
JustHost comes with 30-day money back guarantee so there is little risk to you to try host your blog, build company website or sell your products with them. Not sure if you will like their hosting plan? Sign up for a 6-month plan and avoid the longer ones. You can request back your money if you are not satisfied, as their plans are backed with their Anytime Money Back Guarantee. Follow the JustHost discount link below and get their special limited time, Unlimited Everything (unlimited disk space, unlimited bandwidth, unlimited email, unlimited MySQL, host unlimited domains) offer for as low as $4.45/month (normally USD6.95). You do not need any JustHost coupon code at this price and value.
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If you are not convinced or think Justhost is not right for you, here is a list of alternative hosting to choose from:
- InMotion Hosting. Custom-fit packages priced from only $3 monthly! You pay for what you need and all business class packages come with cPanel, eCommerce-ready, streaming audio/video, flash and macromedia shockwave support. Our InMotion hosting review is as good, if not better than about Justhost. If you have any doubt at all about Justhost, we suggest that you get inMotion hosting instead.
- Hostgator for more inodes limit, better smtp sending limit, and reseller hosting packages. Check out the Hostgator coupon code 2014 that gives that lets you try the unlimited hosting plan for a month for only a penny.
- SingleHop for cheapest dedicated server. Read Singlehop review and find out why they are one of the best in their niche.
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a. Bluehost
b. Godaddy
c. Hostgator
d. Hostmonster
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JustHost is great. I have been a customer for more than a year, my website is always up. Then I can add unlimited domains/email under my hosting account. Their FTP access sucks at times, and they do experience little issues. But overall, I will recommend it to anyone, in my opinion, they do a very good job!
I opened a JustHost account a couple of months ago as it was one of the cheapest options I could find for a not for profit/community organisation. I have to admit that I DID have a few “teething problems” when first trying to set up the site, namely the site builder links kept disappearing from the control panel and the “contact forms” facility wouldn’t deliver to my “home” email address. However, the people at JustHost were excellent in sorting out the problems for me, even down to contacting AOL who were in fact responsible for blocking mail from the IP address and asking them to lift the block.
I am certainly no expert when it comes to setting up websites, but JustHost is certainly a lot more “User Friendly” than some of the others I have tried!
My experience with josthost was an absolute nightmare. I accidentally mis-spelled my domain name during the account setup – and of course they do not verify this particular, and absolutely critical, piece of data. Then they simply refused to understand my problem – and when they finally did, they wanted to charge me $14.95 to fix the problem. Quite frankly, they are a nickle and dime operation. Don;t be deceived by their come ons. When you do sign up with them, they automatically ding you for Daily Backup and Site Lock – without even asking you. And, to get the cheapest hosting rate, you have to pay for 4 years – up front.
OMG! You misspelled your domain name during registration and moan + blame others about it? Classic.
I agree. You have make mistake with domain name so why should they make your mistake. And as well it does not have anything to do with hosting. Everybody will do so as well.
Any hosting company would have reacted the same way. The domain name is a seperate purchase and can’t be cancelled. Not very fair to blame the hosting company for your mistake or expect them to sort it. I’ve been with just host for the last 6 months and found their customer service to be very fast and very helpful…even to the point of logging into my account and fixing mistakes I have made when setting up a php forum transfer.
JustHost.Com are cheater, they are big time scam. I had 135 Domains registered with them and two of them were JustHostMost.Com and JustHostMyDomain.Com, all my domains were on auto renewal. They Renewed 45 of my domain at the renewal time and failed to renew two of the domain which were JustHostMost.Com and JustHostMyDomain.Com and failed to notify the expiry to me. They registered those to domain under their name a day after expiry and did not even let the grace period start. I emailed them and they say because it contain their copyright name they have the right to keep the name and offered me other domain free of charge. I was not intending to take their business but using those domain as my nameserver. One more thing my major domain www.Google420.Com was hacked 3 times while I was using their server and they took no action on it. My total domain did not even used over 5 GB in total and they failed to back up my www.Google420.Com cause they said I went over nodes shit. It was hacker that made those things and they knew it but failed to help me while once I was down for 12.5 hours. They Sucks, please do not use them, use alternative like and I am currently using Name.Com and its so far going okay with me.
Thanks
Satinpal
Toronto, Canada
Yes I agree their customer service is fast and that is only thing they got, their customer service does their best to bring the client and to even keep them, but those idiot on the back ends sucks. You need their customer service because nothing is in your hand while hosting with them. I am using other company now and most is in my hands. JustHost.Com are cheater and they Sucks.
Thanks
Satinpal
Toronto, Canada
I have to agree you should use a domain registrar like Name.com for domains registrations.
But wow, you are just playing in the hot water here with copyrighted words like “Google” and “Justhost”?
Not surprised. You are STUPID for registering those domains….
I have had no serious issues with Just Host, beyond the random login denial. Their instant chat feature has you email their billing department at every other request, and if you do so they tend to reply quickly with template messages that resolve problems eventually.
On the whole I like just host, and have hosted a number of sites through them and use FTP clients and apache controls daily. Not a massive hosting site developer so for the average site builder they work well. They offer dedicated servers, all the basic template builders and a well rounded array of tools to develop your sites. Works well for Blog building as well.
They have a 10MB file upload limit on their php.ini file. This means if you have an upload utility on your site and want to allow uploads larger than 10MB you are sh*** out of luck. When I complained and pointed out that Rochen has a 20MB limit I got a terse email back asking if I would like to cancel the account – when they knew full well that our customer had paid for two years in advance – classy. Not recommended.
Well, I take it all back. A less grumpy tech support fellow from JustHost contacted me (after I complained) and agreed to up the limit to 20MB.
10Mb is already quite big. I used another web host and I was not even able to update my WordPress Core because their limit is so low. But all it took was a polite request to their tech support and they increased the quota. You could try that too
I have sites at GoDaddy and JustHost. Never had a problem with GoDaddy, don’t know how their customer service is. I’ve had several problems with GoDaddy, but their customer service is good, and they’ve always come through.
I use some folders with no index.html file, so visitors can see contents and select files for download. GoDaddy calls that a “file repository” and does not allow it. JustHost has no problem with it.
Sorry, meant to say I’ve had several problems with JustHost. I only know they have pretty good customer service because I’ve had to use it a few times.
No problems with Justhost from me. Very speedy customer service and very helpful. Nice user interface for the cpanel. 5 stars from me.
Before today I would’ve told you JustHost was great. They’ve always solved my problems in the past, but today I fell victim to their 10% rule and they suspended my account immediately and with no other option except to upgrade to a dedicated server and pay $149/mo. That’s just not even an option so I have to find a new host and rebuild my site all over again. If you even suspect your blog or site will become popular (which I hoped but didn’t think it would) DON’T use Just Host!!!!
Just Host is a fraud company. It is a cheater organization. For one year I had been requesting for Cancellation of my services but they always cheated me. Now I have asked to give my Authorization Code and Registration Key so that I should register my Domain with some other good Company. For the last 6 hours they are totally doing unlawful things by misguiding . When I sent them an e mail in return I got response from Blue Host. To my astonishment they have sold my web site to other Company ENOM.COM who have placed it on-sale.It is open fraud . I will take them to the court of Law in US Courts.I will continue my struggle against this fraud company and its affiliates that is Blue Host and enom.com. I will even Request American Media to expose this Company so that innocent American should not become victims of this Company.
Sorry to hear about your misfortune. Your domain name probably has expired and they no longer able to give you your Auth Code. They did not sell your domain to eNom. eNom is a domain registrar used by many web hosting companies.
Although I do not believe Justhost is at fault in this case, I always recommend people register the domain name with a different company and never with the web hosting service to avoid this kind of problem.
Hi,
Very interesting article, whit of sense, and I totally agree the “people are more likely to post complains rather than positive feedback” point.
Two years ago I’ve moved one site to Justhost as a trial, considering their very (too much?) attractive pricing.
After several months and exchanges through their helpful support team, I’ve decided to migrate all my websites (total of 8) there.
Some are developped around Joomla, another one with PMwiki, others in pure HTML…meaning various technologies to be tested.
Conclusion: I never suffered any problems so far.
My best site has about 3’500 visits per month, which is not totally ridiculous but remains in the “beginner’s” field.
My websites hosted at JustHost…among which:
https://www.wikibanking.info
https://www.projects4music.com
https://www.tabachnik.org
https://www.red-lemon.ch
HTH,
Marc