So Does NameCheap Hosting Really Suck?
- Author: admin
- Filed under: Cheap Web Hosting
Sep 3,2009
You may have heard that Namecheap is one of the more popular domain registrars. However, have your also heard that NameCheap is a hosting company or registrar with problems? Some say NameCheap Hosting
scams or NameCheap hosting sucks? Did you read some NameCheap.com issues, NameCheap complaints and their bad customer experiences? Can these negative NameCheap web hosting reviews be trusted? Heard some horror stories about their limitations? READ THIS FIRST!
If you are considering to get a hosting account from NameCheap, you may want to (or probably have tried to) search for the keywords “NameCheap Sucks” on Google. However, the result may confuse you. Perhaps you have read tons of good stuff and rave reviews about NameCheap.com as one of the best domain registration services thus far. So how is their web hosting service, you may ask.
Did NameCheap experiences and stories like below or made you think twice to signup with NameCheap?
- “So I tried to register a domain on Namecheap, my preferred registrar whom I’ve been a very loyal customer to. The domain had the word Google in it. When I went to check out I received a message – Banned domains removed from cart. Wut?…”
- “…I just talked with NameCheap live support and here’s what they told me:
we are having a technical issue with forwarding at the moment…”- “Namecheap sucks. Most of my domains regged there are blocked now because of one of their anti spam companies…“
If you go through each of Googles result pages, it seems there a few unsatisfied customers and clients who have been through some sticky situation with NameCheap. If you search for the keywords “NameCheap sucks”, you see that there are hundreds of search engine result pages (SERPs) by Google. Is that a lot of bad things said about one hosting? Assuming all those result pages really talk about why this hosting provider sucked in some ways. There may be a few more result pages when you search for “NameCheap scam”, “NameCheap issues“, or ”NameCheap problems“. Would these hate or complaint sites worry you after you have read so many positive reviews? Did the hate pages make you wonder if NameCheap hosting is any good?
| Hosting | Total Pages About Web Host |
Total Hate Pages About This Host |
Hate/Pages Ratio |
|---|---|---|---|
| NameCheap | about 860,000 | about 300+ | only 0.00003 |
Reconsider. Do not dismiss the fact that NameCheap is one of the more popular web hosting companies and have one of the web domain registration service in the market today. You have read the other NameCheap reviews elsewhere. NameCheap does what a hosting company and domain registrars should do. That is, NameCheap actually answers their phones, replies to their emails, responds to live chat requests, doesn’t rip you off, and provides quality hosting. So among the millions of satisfied clients, surely they will be a few who disagree. Let us look at the numbers above.
How Good is NameCheap Web Hosting
From the above number, only 3 out of every 10,000 SERP pages about NameCheap said that this company sucks. This is still extremely good considering other web hosts or web domain registration services we have looked at have much worst ratio. The hate pages is actually negligible and those negative reviews is just not significant enough to be reliable.
We know, finding a good web hosting can be tiring and time consuming, when you should be building your blog or selling your product.
So our verdict: Hostingsthatsuck.com Recommends NameCheap
Alternative Recommendation
Due to recent negative comments about their website hosting service, we are compelled to suggest an alternative hosting.
If you have tried and think that this web hosting service is just not right for you, we recommend that you try inMotion hosting instead. Our inMotion hosting review as well as other reviews about InMotion on the internet about them has been very positive indeed.
Discount Link for InMotion Hosting
PROMO / COUPON CODE: Do not worry about remembering the InMotion coupon code. Just use the link below and this special link will automatically apply coupon code (if available) when you checkout.
The above alternative recommendation is actually for business website hosting service. Many experience web developers still believe that Namecheap is one of the best domain registration services in the industry.
You have seen the numbers. Numbers don’t lie. You don’t want to be just looking and looking and still not starting that website of yours, do you? NameCheap allows you to pay monthly so you don’t get your money tied up for a year or two like with other webhosts. Need a NameCheap web hosting coupon code? We found something better to share with you. Follow the NameCheap discount link below, and save 10% on your hosting plan at checkout, for a limited time only! Hesitate no more. NameCheap can get you started with your web presence today:
NameCheap Discount Link
PROMO / COUPON CODE: Follow the link above (opens new browser) and use this coupon code to transfer UP TO TEN (10) DOMAINS (.COM/.NET/.ORG) to Namecheap FOR $4.99 only:
Disclaimer: This recommendation and numbers mentioned above is not specific to NameCheap’s web hosting service or to Namecheap as the bulk domain registration company. If most of the complaints are about them as the web domain registration provider, they could in fact still be the best cheap web hosting provider out there.
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One thing you might mention: People who are satisfied with a hosting company and/or registrar are really to busy doing their thing. It’s not something you’re apt to think about. If you run into a bad experience, you may shout it to the skies, so that also affects the proportions even further.
In any case, I’ve ordered a number of services from Namecheap in recent months. They were always professional in handling the transactions and providing support. What more can you ask?
Peace,
Gene
I have been with NameCheap for about 4 years, have 4 domains with them, they are great as far as my experience with them, no issues, no problems at all. Would recommend to anyone to use them.
I had really bad experience with Namecheap. I do not recommed using namecheap.
1. They have questionable billing practices. They charged me twice for the same domain transfer. And when I asked for a refund, they asked for a fee.
2. Their technical support is pretty inadequate. On a DNS management query, they removed nameservers without notification causing significant decline to traffic. When asked to speak to website owner, they said he is travelling. I have not heard from namecheap apparently the owner is still travelling after two months. I notified BBB, they did not respond to them as well.
3. The cost is comparable to other service providers.
Bottomline, given their questionable billing practices, inadequate customer support, I think they are poor value for money.
I have since switched to another provider after using namecheap for two months.
Better Business Bureau Rating: *F*
No. Type of Response
—————————–
3 Making a full refund, as the consumer requested
1 Agreeing to perform according to their contract
22 Unanswered
26 Total
Namecheap hosting is substandard at best and has been getting progressively worse as time passes. I’ve been a registrar customer of theirs for many years and have only a few complaints (such as their redirector services often don’t work correctly), however the hosting is another matter entirely. Recently they have been down more often then any other hosting company I’ve EVER used and fortunately, I pay monthly so once this month expires, I will be moving EVERYTHING to Hostgator. They are obviously outsourcing or reselling someone else’s hosting and they have little to NO control over the uptime. The service is TERRIBLE, they have cost me money by being down for long lengths of time and they provide NO warning about maintenance or downtime. They have lost my business for sure.
Namecheap is average as a name registrar.
Their Dynamic DNS service does not work.
I forward URLs without a problem, though.
As long as it’s run-of-the-mill they’re fine.
Anything special — they’re not.
So far NameCheap has been very good to me. I host 30 domain names there.
They are fraudsters! Just have their comments and interpret all these transactions from namecheap.com
—————————————————
You are now chatting with Lyuda D. (Hosting Support)
Lawal Oladimeji: hi
Lawal Oladimeji: I am perplexed with your service type
Lyuda D.: How can I help you?
Lawal Oladimeji: U charged my card for 1 month hosting for $5.95
Lawal Oladimeji: on www.brandservers.com and now I want to access your website, I learned that there was a fraudulent activities on my account
Lawal Oladimeji: Now you people should get it straigth. Your company does not owe me any regard nor any respect.
Lyuda D.: Have you got a ticket notification?
Lawal Oladimeji: In as much your company charged me $5.95 and $6.20 was deliberately debited from my account, and still your company embarrass me on a service not yet used and was trying to call me a fraudster. I don’t think doing business any further in necessary.
Lawal Oladimeji: I am afraid if this company is not for group of fraudsters
Lawal Oladimeji: So I want my relationship with your company be terminated and my money be refunded in full
Lyuda D.: Please hold on, I’m checking
Lyuda D.: Would you please submit a ticket with us to our billing department at https://support.namecheap.com/index.php?_m=tickets&_a=submit
Lawal Oladimeji: I said I owe your comapnay no regard. I don’t want to use anything from your company again on my network. Rather than my discussion with you and see how God fearing you could be.
Lawal Oladimeji: I have logged all my transactions so that my attorney could interpret all what your company means to me legally
Lawal Oladimeji: I owe your company no regard
Lyuda D.: Just a moment, please
Lawal Oladimeji: Ok
Lyuda D.: Please answer the ticket GSM-560758
Lawal Oladimeji: I don’t know what that mean
Lawal Oladimeji: Please tell me the meaning of this
Lawal Oladimeji: Hello,
Your account has been temporarily locked due to suspected fraud a chargeback or some similar violation of our terms of service. In order to verify your account and or purchase, please submit a ticket to following link and select the “fraud control” option:
https://support.namecheap.com/?from=lock. After submitting your ticket you will be asked to submit to a fraud verification process. We do apologize for any inconvenience this may cause you as we do our very best to limit and false positives in these situations.
Sincerely,
NameCheap.com Fraud Prevention Team
Lyuda D.: unfortunately I am not authorized for such kind of questions. Only our billing team can unlock your account.
Lawal Oladimeji: This means that your company is not competent under any business circumstance to represent any good will
Lawal Oladimeji: You people are not fair in dealing with public
Lyuda D.: Our billing team is responsible for this kind of issues, please answer the provided ticket, and they will unsuspend you.
Lawal Oladimeji: My money was unlawfully trapped into your account via internet and you wrote something on the internet to embarrass me before poeple I shown your business with my credit card as a sample
Lawal Oladimeji: The whole world will never favour your company, if what you did to my innocent reputation is not good
Lawal Oladimeji: And the divine shall surely run after your genuity at all cost to bring shame over your business glory.
Lyuda D.: Please ask in the ticket whether you can get a refund.
Lyuda D.: Once you answer the ticket I will ask billing team to speed up the process.
Lawal Oladimeji: I meant well with you people and I decided to trade with you. Until you systematically called me a fraudester after which you have successfully defrauded me on my credit card.
Lyuda D.: We appreciate our clients much, and do our best in order to help them. The faster you answer the ticket, the faster your issue will be solved.
Lawal Oladimeji: If I workded hard to earn a living and you people are humiliating me for doing business with you, all my claim againt your company shall start to manifest as from now on and for ever more.
Lyuda D.: I understand you, and want to help you. Please provide us with the following details to get your account verified: – a color photo quality copy of the credit card used for the payment (front and back, middle digits must be blacked out as well as cardholder security code on the back) sent as an attachment in .pdf format; – a valid phone number and the best time to call you (within normal business hours, US Pacific time) so we will be able to discuss this.
Lyuda D.: Ticket GSM-560758
Lawal Oladimeji: I can now see, this is a high level of corruption, you mean I should send my credit full details to you.
Lawal Oladimeji: Don’t say it again, before hell will descend on you
Lyuda D.: Unfortunately the high level of fraudulent activity makes us take strict measures in case of system alert and information discrepancies. We must be sure that you used your Paypal account or were authorized to use it. We would like to assure you that this information will not be provided to any third parties and is required for verification purposes only. If you feel unsafe providing your personal info through this ticket you may send it to [email protected]. Once we have this information we will unlock your account and activate your hosting package.
Lawal Oladimeji: If someone among your clique intentionally over charged my card, and also planning to steal from my account, then I proclaim calamity, attrocity, destruction over him and over your entire business.
Lyuda D.: Unfortunately the high level of fraudulent activity makes us take strict measures in case of system alert and information discrepancies. We must be sure that you used your CREDIT CARD or were authorized to use it. We would like to assure you that this information will not be provided to any third parties and is required for verification purposes only. If you feel unsafe providing your personal info through this ticket you may send it to [email protected]. Once we have this information we will unlock your account and activate your hosting package.
Lawal Oladimeji: I am happy that you people have decided to toy and play with the tail of cobra and it shall bite you all.
Lawal Oladimeji: enjoy my hard earned money and enjoy hell part of live
Lawal Oladimeji: Bye for now and see for yourselves what God can do to you in return.
Lyuda D.: Please tell me the reason why are you saying all that offensive things?
Lyuda D.: I am telling what you should do, but you do not want to follow my instructions
Lyuda D.: Bye
Lawal Oladimeji: Bye and see the damn consequence!
You do not satisfy the service, they tell you what to do in standard process and you not willing to do. That’s all I can see. If every employees grant the permission to transfer company’s money by themselves, what would happen ?
All companies’ workers just doing their job. I don’t see any reason to pick a fight on them. Especially for just 10 – 20 dollars. Waste of your own time. Please be claim and reasonable for your own good.